Refresh Biosensing Technology Co., Ltd.（hereafter use RBS for short） (including its affiliates and products) is committed to respecting your privacy and complying with applicable data protection and privacy laws. This Privacy Policy (hereinafter called "Policy" for short) describes how we collect and use personal data under the circumstance of RBS as a data manager.
The software on the device may access your information. Our products or services may contain links to third-party websites and services. RBS is not responsible for third-party privacy practices.
If you do not agree to this policy, please do not use our products and services or provide your personal data to RBS.
This policy helps you learn about the following:
We collect your personal data and other information when you purchase, use or register our products and services, as well as participate in marketing campaigns, research or otherwise interact with us, which includes the following categories:
1.1 allow the program to obtain rough / precise location information permission
when you use the service, you can connect our device through Bluetooth. Android phones need location permission to use Bluetooth function. When you use the service, we may record the location information of your device, so as to provide you with relevant services
1.2 Activation of products and services
Products and services from RBS may require electronic activation, during which your device and application type and unique identifiers of devices, applications, networks and subscriptions will be sent to RBS clouds.
1.3 Use of products and services
When you access our services online, our web server will automatically create records related to your visits. These records generally include IP addresses, access times, linked websites, visited websites, clicked links and functions, viewed or requested content, browser or application program type, language and other such information. Please refer to our Cookie Policy to learn more. Our application program may periodically connect to our servers to check for updates or send us information about the use of services, and so on. Moreover, we may invite you to join a voluntary product and service improvement or research program and collect detailed information.
1.4 Information you provide to us.
When you create an account, make a purchase, request a service, participate in a research or marketing campaign or interact with us in other ways, we may ask you for certain information, such as your name, email address, phone number, address, username and password, feedback, information about your device, age, gender, language, bank account, credit card details and other such financial information. We also keep related records according to your consent, preferences, and settings for location data, marketing, and personal data sharing.
1.5 Trade between you and us.
We will reserve records of your purchases, downloads, content you provide to us, your request, your agreement with RBS, products and services offered to you, payment and delivery details and your contact, communication and other interactions with us. We may record your communication with our customer service staff or other such contact persons in accordance with applicable laws.
1.6 The application integrates Bugly.
which is used for abnormal monitoring of the application. When you use the service, when the App crashes, we may need to collect relevant personal information from the end user, mainly including: App log information (including: third-party developers customizeLogs, Logcat logs, and APP crash stack information), device ID (including: androidid and idfv), networking information, system name, system version, and country code. In order to provide you with related services.
1.7 The application integrates wechatSDK
For user login and sharing. When you use the service, when the App crashes, we may need to collect relevant personal information from the end user, mainly including: device ID (including: androidid and idfv), networking information. In order to provide you with related services.
1.8 The application integrates QQSDK
For user sharing. When you use the service, when the App crashes, we may need to collect relevant personal information from the end user, mainly including: device ID (including: androidid and idfv), networking information. In order to provide you with related services.
1.9 The application integrates weiboSDK
For user sharing. When you use the service, when the App crashes, we may need to collect relevant personal information from the end user, mainly including: device ID (including: androidid and idfv), networking information. In order to provide you with related services.
1.10 Granting Permission for the Application to Access the Camera
When using our services, it is necessary to scan the QR code on our device for pairing, and this function on Android phones requires camera permissions. When you utilize our services, we need to access your camera permissions to offer you the corresponding services.
1.11 Allow the program to obtain the software installation list
For user sharing function, we may need to collect the software installation list.
1.12 Allow programs to collect your device information
In order to identify your device D and prevent malicious programs and anti-cheating, improve service security, and ensure operational quality and efficiency, we will collect your Device information (including IMEI, device serial number, OAID, MEID, Android IDIMSI, GUID, MAC address, SIM card serial number), installed APP information or running process information.
1.13 Application integrated into a push SDK
For the user notification function, we may need to collect relevant personal information from end users, mainly including: device ID, DHCP information, Gtc obtaining MAC, obtaining Android ID, obtaining installation list, IMEI, OAID, IMSI.
1.14 Location information usage instructions
1. Scan nearby Bluetooth devices that need to allow "AbsolutSweat" to always use your location.
2. "AbsolutSweat" collects location information data even when the application is not in use.
3. "AbsolutSweat" collects location information data and will be deleted in time.
4. [Bluetooth scanning function] uses location information.
RBS may use your personal data for the following purposes. This may be for one purpose or multiple purposes at the same time.
2.1 To provide products and services.
We may use your personal data for the following purposes: to provide you with our products and services, to process your request or to use such data to perform your contract with RBS, to ensure the functionality and security of our products and services, to identify your personal identity and to prevent and investigate fraud and other abuse.
2.2 Account
Some services may require you to register a Refresh user account to become a Refresh user to help you manage your content and preferences. In addition, we also provide account cancellation if the conditions stipulated in the refresh user service agreement and relevant national laws and regulations are met. You can contact our customer service for cancellation processing, Email：hi@refreshsign.com. After your account is cancelled, we will stop providing you with all or part of the service. We will complete the account cancellation for you within 5 working days.
2.3 To develop and manage products and services
We may use your personal data to develop and manage our products, services, customer service, sales and marketing. We may combine personal data we collect during your use of a particular product and/or service from RBS with other personal data collected by the products and services, unless such personal data is collected for other different purposes.
2.4 To communicate with you
We may use your personal data for the purpose of communicating with you. For example, we may notify you that our services have changed, send you important prompts or other such notices related to our products and/or services, or contact you for customer service.
We will not sell, rent, lease or otherwise disclose your personal data to third parties except as follows:
3.1 Your permission or social sharing service.
We may share your personal data with your permission. Some services may allow you to share your personal data with other users of related services or with other services and their users. Be cautious before disclosing personal data or other information that other users may obtain.
3.2 With authorized third parties.
We may share your personal data with authorized third parties to process personal data for RBS for the purposes described in this policy. This may include account settlement through your network service provider or other parties, delivery of the products or services you purchase, provision of services including customer service, management and analysis of consumer data, credit verification, research, marketing management and other such activities. When you plan to purchase products from RBS through a network service provider, we may need to exchange information with your network service provider to provide such services to you. We may conduct joint marketing and other communication activities with our partners. In order to avoid repeating or unnecessary communication and tailor relevant information for you, we may need to match the information collected by Refresh Biosensing with the information collected by our partners if it is permitted by law. These authorized third parties may not use your personal data for any other purpose. We will ask them to act in accordance with this policy and take appropriate security measures to protect your personal data.
3.3 Merger and acquisition
If we decide to sell, takeover, merge or otherwise reorganize our company, it may involve disclosing personal data to potential or actual purchasers and their consultants, or receiving personal data from sellers and their consultants.
We will not sell, rent, lease or otherwise disclose your personal data to third parties except as follows:
4.1 Personal information protection.strong>
Privacy and security are key considerations when we create and deliver products and services. We have assigned specific responsibilities to deal with privacy and security issues. We carry out our internal policies and guidelines through a series of appropriate activities, including active and passive risk management, safety and privacy engineering, training and evaluation. Considering the risks caused by data processing and the nature of the data being protected, we take appropriate measures to deal with online security, physical security, data loss risks and other such risks. In addition, we only allow authorized personnel with reasonable needs to access databases containing personal data.
4.2 Personal information management.
RBS is responsible for managing your personal data collected according to this policy. Furthermore, RBS and its affiliates that provide products or services may be the managers of your personal data. You can find the managers' identity information and his/her/their contact details by checking the terms and conditions of the relevant product or service, or by the applicable contact information provided on the website of RBS.
Products and services from RBS are targeted at the general public in most cases. RBS will not deliberately collect children information without the permission of the parents or guardians.
You have the right to know the personal data we have about you. You have the right to request removal or update of personal data which is incomplete, incorrect, unnecessary or out of date. You have the right to unsubscribe from direct marketing messages and to request us to stop processing your personal data for direct marketing purposes or by other persuasive legal grounds. However, we will still send you important prompts though you opt out of marketing and other message reception of RBS.
You can exercise your rights by contacting us or managing your account and choices through the available profile management tools on your device or in our services. In some cases, especially if you want us to remove or stop processing your personal data, this may also mean that we may not be able to continue to provide you with relevant services.
We will update this policy at times to inform changes in our products and services and to clarify our practices based on experience and customer feedback. When we make changes, we will revise the date of "last updated" at the top of this statement. If this statement or the way RBS use your information has materially changed, we will make a notice of change in a prominent way or send you a notice directly to get you informed before we implement such a change. We recommend you to revisit this policy now and again to learn about any such changes in this policy.
You can contact us via email: hi@refreshsign.com.We will review your questions or suggestions as soon as possible and reply within 15 working days after verifying your user identity.
Update：Apr 18，2023
Effective：Apr 18，2023